/* Viewport-based messaging workspace */
:root{--workspace-line:#e4e9f2;--workspace-surface:#f3f6fb}
:focus-visible{outline:3px solid #7d9dff;outline-offset:3px}
button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}
input,textarea,select{min-width:0}
.hero-grid>*,.feature-grid>*,.about-grid>*,.contact-grid>*,.footer-inner>*{min-width:0}
@media(max-width:980px){
 .header-inner{grid-template-columns:minmax(0,1fr) auto;min-height:74px}
 .brand{width:155px}.talk-link{display:none}.mobile-toggle{display:block}
 .nav{display:none;position:absolute;top:74px;left:14px;right:14px;flex-direction:column;align-items:flex-start;gap:8px;padding:16px;background:#fff;border:1px solid var(--line);border-radius:16px;box-shadow:var(--shadow)}
 .nav.open{display:flex}.nav a{padding:8px 0}.nav a.active:after{display:none}
}
.login-card{width:min(440px,calc(100% - 28px))}
.messaging-page{position:fixed;top:var(--app-top,0px);left:0;right:0;height:var(--app-height,100dvh);display:flex;flex-direction:column;overflow:hidden}
.messaging-page>.header{flex:none}
.messaging-page>.footer{display:none}
.messaging-page .chat-page{flex:1;min-height:0;padding:20px 0;overflow:hidden}
.messaging-page .chat-layout{height:100%;min-height:0;grid-template-columns:300px minmax(0,1fr)}
.messaging-page .chat-sidebar{min-height:0;overflow:auto}
.messaging-page .chat-sidebar h1{font-size:32px}
.messaging-page .chat-main{height:100%;min-height:0;padding:0;display:flex;flex-direction:column}
.full-chat-head{flex:none;gap:14px}
.full-chat-status{max-width:240px;line-height:1.5}
.full-chat-body{flex:1;min-height:0;padding:24px;overscroll-behavior:contain;scrollbar-gutter:stable}
.floating-composer{position:relative;inset:auto;flex:none;margin:12px 18px 18px;grid-template-columns:minmax(0,1fr) 46px;box-shadow:0 5px 22px #152d5512;align-items:end}
.floating-composer textarea{height:46px;min-height:46px;max-height:110px;font-size:16px}
.typing-indicator:empty{display:none}
.msg{flex-shrink:0;max-width:min(84%,620px)}
.mini-chat{height:min(555px,calc(var(--app-height,100dvh) - 115px));grid-template-rows:auto minmax(0,1fr) auto}
.chat-body{min-height:0;overscroll-behavior:contain}
.chat-input{grid-template-columns:minmax(0,1fr) auto}
.chat-input input{width:100%;font-size:16px}
.connection-notice{bottom:auto;top:8px;left:50%;transform:translateX(-50%);font-size:11px;opacity:.95}
.connection-notice:empty{display:none}
.workspace-open{position:fixed;top:var(--app-top,0px);left:0;right:0;height:var(--app-height,100dvh);min-height:0;overflow:hidden}
.admin-shell{height:100%;min-height:0;grid-template-columns:180px minmax(0,1fr)}
.admin-sidebar{padding:24px 16px;gap:16px;border-right:1px solid #202938}
.admin-sidebar img{width:145px;margin:0 0 26px}
.admin-nav button{font-size:13px;min-height:44px}
.admin-sidebar a{font-size:12px;color:#b7c5dd;padding:12px}
.admin-note{margin-bottom:0;color:#a3b0c4}
.admin-main{min-height:0;min-width:0;padding:24px;display:flex;flex-direction:column;overflow:hidden}
.admin-top{flex:none;margin:0 0 20px;gap:12px}
.admin-top h1{font-size:26px;letter-spacing:-.7px}
.admin-top p{font-size:13px}
#logout{border:1px solid var(--workspace-line);background:#fff;padding:10px 14px;border-radius:10px;font-size:12px;white-space:nowrap;min-height:42px}
.admin-stats{flex:none;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:16px}
.stat-card{padding:14px 16px;border-radius:14px;box-shadow:0 2px 3px #10204003}
.stat-card span{letter-spacing:.04em;text-transform:none;font-size:12px;margin-bottom:8px}
.stat-card strong{font-size:26px;color:#19376b}
.stat-card small{margin-top:6px;font-size:11px}
.admin-toolbar{flex:none;gap:6px;margin-bottom:12px;flex-wrap:nowrap;overflow:auto;padding:2px}
.admin-toolbar button{white-space:nowrap;min-height:38px}
.filter-btn{font-size:11px;padding:8px 12px}
.filter-btn.active{background:#e8efff;color:#234dbe;border-color:#b9ccff}
.export-link{margin-left:auto}
.admin-grid{flex:1;min-height:0;grid-template-columns:280px minmax(0,1fr) 285px;gap:14px;position:relative}
.conversations{min-height:0;max-height:none;display:flex;flex-direction:column;border-radius:16px}
.conv-head{padding:14px;flex:none}
.conv-head input{font-size:13px;min-height:42px;background:#f7f9fc}
.queue-tools{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:10px;color:#65738a;font-size:11px}
.queue-tools select{max-width:155px;border:0;background:transparent;color:#405776;font-size:11px;padding:8px 0}
.conv-list{flex:1;min-height:0;max-height:none;overscroll-behavior:contain}
.conv-item{border-left:3px solid transparent;min-height:108px;padding:16px 14px}
.conv-item.active{border-left-color:#356dff;background:#edf3ff}
.conv-item strong{padding-right:28px;line-height:1.5}
.conv-item p{line-height:1.6}
.conv-meta{font-size:11px;margin-top:10px;gap:6px}
.priority-label{display:inline-block;font-size:10px;color:#8c3b15;background:#fff0df;padding:3px 6px;border-radius:5px;margin-top:8px}
.admin-chat{min-height:0;display:flex;flex-direction:column;border-radius:16px;position:relative}
.admin-chat-head{flex:none;gap:10px;min-height:76px;background:#fff;padding:14px 18px}
.admin-chat-head>div:first-of-type{min-width:0}
.admin-chat-head strong{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.admin-chat-head span{display:block;font-size:11px;line-height:1.5;margin-top:4px}
.admin-chat-head .head-actions{flex-wrap:nowrap;gap:5px}
.admin-chat-head .head-actions button{min-height:38px;font-size:11px}
.admin-messages{flex:1;min-height:0;overscroll-behavior:contain;scrollbar-gutter:stable;padding:24px}
.admin-messages .msg.user{align-self:flex-start;background:white;color:var(--ink);border:1px solid var(--line)}
.admin-messages .msg.admin{align-self:flex-end;background:var(--blue);color:white;border-color:var(--blue)}
.admin-compose-wrap{flex:none;margin:0 14px 14px;border:1px solid #dce4f0;border-radius:16px;box-shadow:0 6px 22px #1424430c;overflow:hidden}
.canned-row{border-top:0;background:#fff;flex-wrap:nowrap;overflow:auto;padding:9px 10px;gap:5px}
.canned-row button{white-space:nowrap;font-size:10px;padding:6px 9px}
.admin-compose{padding:8px;grid-template-columns:minmax(0,1fr) auto;align-items:end}
.admin-compose textarea{width:100%;height:54px;min-height:54px;max-height:100px;border:0;background:#f7f9fc;font-size:15px;line-height:1.4}
.admin-compose button{height:46px;background:#356dff;min-width:90px;font-size:12px}
.compose-hint{margin:0;padding:0 12px 10px;font-size:10px;color:#78869b}
.client-panel{min-height:0;grid-column:auto;border-radius:16px;padding:18px;overscroll-behavior:contain}
.client-panel h3{font-size:15px;display:flex;align-items:center;justify-content:space-between;gap:8px}
.client-field label{font-size:10px}
.client-field input,.client-field select,.client-field textarea{font-size:13px;background:#fafbfd;min-height:40px}
.client-actions button{font-size:12px;min-height:42px}
#deleteConversation{margin-top:12px;background:transparent;border:1px solid #f3d6d6}
.private-label{font-size:11px;line-height:1.6;color:#78869b}
.mobile-back,.close-details{display:none}
.mobile-back,.close-details{border:1px solid #dae3f0;background:#fff;color:#354d71;border-radius:8px;min-height:40px;padding:8px 12px}
.draft-status{font-size:11px;color:#a65b06;min-height:16px;margin:0 0 12px}
.scroll-latest{align-self:center;flex:none;min-height:32px;border:1px solid #b9cdff;border-radius:20px;background:#f2f6ff;color:#234dbe;margin:4px 0;font-size:11px;padding:6px 14px}
@media(min-width:1440px){#showDetails{display:none}}
@media(max-width:1439px){
 .admin-shell{grid-template-columns:150px minmax(0,1fr)}
 .admin-main{padding:18px}
 .admin-grid{grid-template-columns:270px minmax(0,1fr)}
 .client-panel{display:none;position:absolute;right:0;top:0;bottom:0;width:min(350px,100%);z-index:30;box-shadow:-12px 0 45px #17274430}
 .details-open .client-panel{display:block}
 .close-details{display:inline-block}
}
@media(max-width:1050px){
 .admin-shell{grid-template-columns:minmax(0,1fr)}
 .admin-sidebar{display:none}
 .admin-grid{grid-template-columns:245px minmax(0,1fr)}
 .messaging-page .chat-layout{grid-template-columns:minmax(0,1fr)}
 .messaging-page .chat-sidebar{display:none}
}
@media(max-width:760px){
 .messaging-page .header-inner{min-height:62px}
 .messaging-page .nav{top:62px}
 .messaging-page .chat-page{padding:0}
 .messaging-page .chat-layout{width:100%;gap:0}
 .messaging-page .chat-main{border-radius:0;border:0}
 .full-chat-head{padding:12px 16px;align-items:flex-start}
 .full-chat-head .agent-avatar{width:36px;height:36px;border-radius:12px}
 .full-chat-head .agent strong{font-size:13px}
 .full-chat-head .agent span{font-size:10px}
 .full-chat-status{font-size:10px;max-width:130px}
 .full-chat-body{padding:16px 12px}
 .floating-composer{margin:8px 10px max(10px,env(safe-area-inset-bottom));padding:7px;border-radius:18px;gap:7px;grid-template-columns:minmax(0,1fr) 44px}
 .floating-composer .send-float{width:44px;height:44px}
 .mini-chat{right:10px;bottom:max(10px,env(safe-area-inset-bottom));width:calc(100% - 20px);height:min(600px,calc(var(--app-height,100dvh) - 20px))}
 .admin-main{padding:12px 10px max(10px,env(safe-area-inset-bottom))}
 .admin-top{margin-bottom:12px}
 .admin-top h1{font-size:20px}
 .admin-top p{font-size:11px;max-width:220px}
 #logout{font-size:11px;padding:8px}
 .admin-stats{gap:6px;margin-bottom:10px}
 .stat-card{padding:10px 8px;border-radius:10px}
 .stat-card span{font-size:10px;min-height:26px;letter-spacing:0;margin-bottom:4px}
 .stat-card strong{font-size:22px}
 .stat-card small{display:none}
 .admin-grid{grid-template-columns:minmax(0,1fr);gap:0}
 .admin-toolbar{gap:5px}
 .admin-toolbar button{font-size:11px}
 .admin-chat{display:none}
 .thread-open .conversations,.thread-open .admin-stats,.thread-open .admin-toolbar,.thread-open .admin-top{display:none}
 .thread-open .admin-chat{display:flex}
 .admin-chat-head{padding:10px;flex-wrap:wrap;gap:8px;min-height:0}
 .admin-chat-head>div:first-of-type{flex:1}
 .admin-chat-head .head-actions{width:100%;justify-content:flex-end}
 .admin-chat-head .head-actions button{flex:1;min-height:36px}
 .mobile-back{display:block}
 .admin-messages{padding:16px 12px}
 .admin-compose-wrap{margin:0 8px 8px}
 .admin-compose textarea{font-size:16px}
 .compose-hint{display:none}
 .client-panel{width:100%;border-radius:14px}
 .client-field input,.client-field select,.client-field textarea{font-size:16px}
 .connection-notice{max-width:90%;top:2px;padding:4px 10px;font-size:10px}
}
@media(max-height:520px){
 .messaging-page .header{display:none}
 .admin-stats,.admin-top p,.compose-hint{display:none}
 .admin-top{margin-bottom:8px}
 .canned-row{padding:4px 8px}
 .admin-chat-head{padding:8px}
}
/* Desktop administration: expand the conversation workspace. */
@media(min-width:761px){
 .admin-shell{grid-template-columns:minmax(0,1fr)}
 .admin-sidebar{display:none}
 .admin-main{padding:12px 16px}
 .admin-top{margin-bottom:10px;min-height:42px;align-items:center}
 .admin-top h1{font-size:22px;margin:0}
 .admin-top p{display:none}
 .admin-stats{gap:8px;margin-bottom:10px}
 .stat-card{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 14px;border-radius:10px}
 .stat-card span{font-size:12px;margin:0;letter-spacing:0}
 .stat-card strong{font-size:22px}
 .stat-card small{display:none}
 .admin-toolbar{margin-bottom:10px}
 .admin-grid{grid-template-columns:clamp(240px,23vw,320px) minmax(0,1fr);gap:12px}
 .admin-chat-head{min-height:62px;padding:10px 16px}
 .admin-messages{padding:20px 24px;font-size:16px}
 .admin-messages .msg{max-width:min(85%,880px);line-height:1.6}
 .admin-compose-wrap{margin:0 12px 12px}
 .admin-compose textarea{height:48px;min-height:48px;font-size:16px}
 .canned-row{padding:6px 10px}
 .compose-hint{padding-bottom:6px}
 #showDetails{display:inline-block}
 .client-panel{display:none;position:absolute;right:0;top:0;bottom:0;width:min(360px,100%);z-index:30;box-shadow:-12px 0 45px #17274430}
 .details-open .client-panel{display:block}
 .close-details{display:inline-block}
 .conversation-expanded .admin-top,.conversation-expanded .admin-stats,.conversation-expanded .admin-toolbar,.conversation-expanded .conversations{display:none}
 .conversation-expanded .admin-grid{grid-template-columns:minmax(0,1fr)}
}
.expand-conversation{white-space:nowrap}
@media(max-width:760px){.expand-conversation{display:none}}
.admin-site-link{font-size:12px;color:#315bd0;text-decoration:none;white-space:nowrap;padding:8px}
@media(max-width:760px){.admin-site-link{display:none}}
/* Consent remains visible even when the client detail panel is closed. */
.consent-badge{display:block;margin-top:5px;font-size:11px;line-height:1.5;color:#334b42;white-space:normal;overflow-wrap:anywhere}